123 SWAN BAY ROAD KARUAH NSW 2324

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You accept that the transport of live animals involves some risk.

All door to door deliveries are sent on a LEAVE SAFE basis,

Unless otherwise specified by us, you accept that delivery of our product to you is via a third party supplier.

Insurance coverage is not available on the transport of live product.

For depot deliveries ensure your phone is turned on, the number you provided is monitored and that when advised your parcel is ready to be picked up that you are able to collect from the depot during
 normal business hours or as advised to you.

You accept that in accordance with our Bio-Security protocols, that once in custody of a third party yabbies cannot be returned to the property under any circumstances and that you accept full responsibility for any loss  suffered.


Our responsibilities

​We pack orders on the basis of a three day transit time.

We will not accept any order for supply where estimated transit times provided to us by a third party are greater than two days.

We do not receive any payment or commission from any third party freight or logistics supplier ​contracted on your behalf.

Some mortality is to be expected, we always pack some extras.

We reserve the right to reprogram your delivery if at anytime prior to dispatch we become aware of anything such as extreme weather events that would compromise safe delivery to you.

In the event of changes by a third party that no longer make delivery to you possible, we will refund the full cost of your order.

For Biosecurity reasons, once our product passes to the custody of a third party, they cannot be returned to the property.


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Delivery Conditions

Environmentally & Ecologically Sustainable farming 
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